+44 20 7799 4999

Terms & Conditions

Use of the site

  1. Our Terms & Conditions are only for the users of Quarter Group Site, please read these T&Cs carefully as they set out your rights and obligations and the terms on which we make the Site available to you. They also provide information on how you can become a Royal Quarter fan, apply for jobs and communicate directly with us through our website.
  2. The Site is owned and operated by RQ Cafe Ltd.
  3. When using Quarter Group Site, you are agreeing and accepting these Terms & Conditions. If these terms are not accepted in full, you should not access the Site and should stop using it immediately. We do reserve the right to change these Terms at any time by posting the modified terms on the Site and it is your responsibility to refer to and comply with the most up to date terms on accessing the Site. Your continued use of the Site after changes are posted constitutes your acceptance and understanding of the latest terms.
  4. Unless otherwise agreed between Quarter Group and a third party, you are not allowed to use any of the Site material, such as images and text.
  5. By using Quarter Group Site you further agree that you must not reformat or frame any portion of the website page, copy or modify HTML code used to generate those or attempt to solicit, collect or store, personal information about other Site users.
  6. Quarter Group Site may include links to third party websites, including social media websites such as Facebook, Twitter and Instagram (“Third Party Sites”). Quarter Group will not take responsibility for Third Party Sites terms and conditions and privacy policies, it is entirely at your own risk the use of Third Party Websites.
  7. Quarter Group Site may have some specific terms of use in some parts of the Site, such as promotions and contests for example. It is your responsibility to understand and agree with these specific Terms & Conditions when registering to use these part of the Site If there is any conflict between the terms and specific terms appearing on the Site, the specific terms shall prevail.


  1. If you would like to purchase our products and services or interact with our blog page, you must register as specified on the Site. To become a user you will be asked to “accept” these terms and, if agreed, you will be giving us your consent to be bound by these Terms & Conditions.
  2. When you register on the Site my account page, you will be asked to select a username and password you can then use to access your account by login and logout and also given access to participate in areas of the Site reserved for registered users only. Quarter Group reserves the right to reject usernames if offensive or defamatory behaviour is detected.
  3. When you accept, it is your entire responsibility to keep confidentiality of your username and password and you are responsible for all activity that occurs under your Quarter Group account. Quarter Group is not liable where someone else uses your password to log into your Quarter Group account.
  4. We strongly advise you to please be extra careful when using any functionality this Site makes available that allows people to contact you or leave comments, please do never share your personal details such as home or work address, your last name or your telephone number.
  5. Only 18 years old or over are accepted to register on our Site and any page on this Site that requires registration, it is your responsibility to provide us with accurate, true and up to date information in all respects and at all times.
  6. In the instance that Quarter Group discover or suspect that you do not comply with the age requirements; we reserve the right to suspend or terminate your registration with this Site immediately.
  7. This Site can be reconfigured, modified, updated, changed or discontinued, or any particular page removed at any time and without notice or liability to you. We reserve the rights to suspend or terminate your access to any part of the Site at any time if you infringe these Terms & Conditions, also if we have any technical issues.


  1. “Participation” includes all content provided or uploaded to the Site by you when you register with us, such as reviews, images, comments, data posting, and any other user-generated material, this information will be stored in the Quarter Group database. You must be 16 years old and above to participate in providing website material to be shared on this Site. Such material provided or uploaded must be original to you and does not bridge any Terms & Conditions, property rights including copyright, trademarks, (registered or not), including any other rights of any other person. It is absolutely necessary to obtain consent if using someone else material, you are not allowed to post promotion or advertisement of any sort unless permission is granted by Quarter Group. It is illegal to be indecent, vulgar, offensive, abusive, harassing or threatening or bridge one’s privacy, if so it may constitute a contempt of court. When submitting material to be uploaded on this Site you agree to comply with any additional terms or requirements on the Site as well as with Terms & Conditions amended from time to time.
  2. Quarter Group will have no ownership over any of your material uploaded on this Site As such, you retain all ownership rights, however, we will be able to use the material as set out in these terms, and therefore you will also have the right to use your material in any way you choose.
  3. You further agree that Quarter Group may, in our sole discretion, use any material for which we have a license in a manner that may link to, refer to or reference your username, such as the use of your uploaded material on an affiliated or partner website as a featured video in a manner that links to or references your username.
  4. We may use or not your provided material if chosen to be used any of the uploaded material can be edited to meet our Site requirements. It is under our discretion to reject material that is not in English and cannot be moderated. All our decisions are final and we will not enter into any discussions or correspondence about why your provided material has been rejected.
  5. All your proposed material to be uploaded on this Site must comply with all necessary data protection, copyrights, royalty rights, and any other obligation you have to protect the integrity of such material and the ones involved. In relation to all reviews and comments posted on the Site, you consent to us editing such reviews to ensure compliance with the Terms & Conditions.
  6. We will terminate your registration on this Site immediately if you require us to do so, please send us an email at admin@quartergroup.co.uk and we will remove your name immediately, however any material that you may have uploaded on this Site will remain live unless we decide to unpublished, however, if it is important to you please let us know the details of any material you would like to be removed and we will consider your request.

Disclosure of your Data

  1. It is at your own discretion and responsibility if you interact with other members on this Site. Although we encourage all registered users, Blog followers to submit material to be uploaded to this Site we cannot be held responsible for its content. In the instance of you finding any uploaded material offensive, racist, or not in line with your beliefs, religion, philosophy, we assume no responsibility or liability of such materials and, as these materials are created by other members, it does not represent our views or interest. You are solely responsible if you choose to interact with other users.
  2. If any uploading material by others appears personally offensive or infringed your rights you may contact us at admin@quartergroup.co.uk, in doing so please provide us with as much information as possible to enable us to identify the content within the Site, we will need your full name and address.

Marketing and Communication

  1. All the Site content is provided ‘as is’ and ‘as available” basis without any representation, endorsement or warranty of any kind, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy of the Site and/or Third Party Sites.
  2. RQ Cafe Ltd endeavours to make Quarter Group Site available to you at all times. However, you acknowledge that the Site is provided over the internet and so the quality and availability of the Site may be affected by factors that are outside our reasonable control such as network/service. We cannot be held responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment or software, or failure of any email to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website (or any combination of these things).
  3. Quarter Group Site uses an outside server provider; we cannot guarantee this Site is free of viruses or bugs. Except as required by law, we will not be responsible for any loss or damage caused by any incompatibility of the Site with any other software or material on your equipment or any other factor that is outside our reasonable control.
  4. We make all the necessary efforts to make our content, information and other material on the Site as accurate as possible with as minimal as possible typographical errors. We do not warrant the accuracy or completeness of these or the reliability of any information displayed or distributed through the Site, you accept that reliance on any such information is at your sole risk. We reserve the right to make any adjustment or changes to this Site without any notice to you or any other Third Party.
  5. We cannot accept any responsibility for any damage, loss, injury, monetary loss or disappointment suffered through the use of the Site. If you are dissatisfied with any portion of the Site, or with any of these Terms & Conditions, your sole and exclusive remedy is to discontinue using the Site and the services provided by it. This does not affect your statutory rights.
  1. The names, images and logos identifying Quarter Group, nothing in these Terms & Conditions or other specific terms appearing on the Site shall be construed as conferring to you any license or right under any intellectual property right of all the above parties unless expressly stated otherwise.
  2. All copyright, trademarks and other intellectual property rights in the Site (including arrangement, design look and feel) and all material, content supplied as part of the Site, other than your voluntarily uploaded material through our registered user platform and Your Data (as included in the Privacy Policy), shall remain at all times our property and is protected by copyright law.

Online Order

  1. We make all of our food fresh, by hand, in our kitchens. Please be aware that all food may contain traces of allergens. To know more about ingredients and allergents that you are unsure of, please contact us inmediately. Although we make every effort to ensure this information is correct and accurate, we cannot be held liable in instances where it is incorrect.
  2. We do our best to ensure that our current products are provided for you exactly as ordered, but sometimes we may need to offer a substitution.
  3. When selecting delivery time slots, please allow plenty of time for your order as we are at the mercy of London or urban traffic which can be unpredictable.
  4. If you wish to make any changes or add special instructions for our bakery or couriers, you can do so up until 12pm the day before by logging into your account or calling us on 020 7799 4999.
  5. Please read our terms and conditions carefully before ordering any products from our site. By accessing our site and placing an order you have agreed to be bound by these Terms & Conditions and our terms of use policy.
  6. If you have any questions relating to these terms and conditions please contact admin@quartergroup.co.uk before you place an order. If you do not accept these terms and conditions please exit our site.


  1. This Site Terms & Conditions shall be governed by and construed in accordance with the laws of England. If any dispute may arise from this Site or terms, only the English courts will decide it.
  2. If you access Quarter Group Site outside of the United Kingdom or the Republic of Ireland, you are responsible for compliance with all local laws.
  3. If any provision of these terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining terms which will continue to be valid and enforceable to the fullest extent permitted by law.
  4. We can transfer our rights and obligations under the Terms & Conditions to any company, firm or person provided this does not affect your rights under the terms. You may not transfer or assign your rights or obligations under the terms to anyone else and your Quarter Group account is personal to you.
  5. Quarter Group team will be more than happy to assist if you have any questions or concerns about this Site, Terms & Conditions or Privacy Policy, please contact us by email at admin@quartergroup.co.uk, or by writing to us at 72-73 Buckingham Gate, Victoria, London, SW1E 6AL.

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